How to Download the Latest Version: 1.1.1

[The King of Dust]

Plimus re-activated my download link and everything is peachy.

When I first encountered the problem, all the information Plimus gave lead me to believe that my only course of action was to contact Bit Blot. Of course, I now know that this is not true. I just received an email reminder of my purchase from Plimus and that if I had any problems, to follow a link...

http://home.plimus.com/ecommerce/buyers/buyers-support

... I selected an option for "Non-responsive Vendor" on the linked page and gave a brief description of the problem. Within a day I had my download link re-activated and now I'm swimming away in the murky depths of bliss. Oddly enough, there was a stipulation in the email saying that if after 2 days the vendor does not respond, then fill out the support form and submit it to Plimus. 2 days? How nice of them to tell me this after 21 days of passively telling me to go bother Bit Blot.

Hopefully, this helps others who are looking to download Aquaria again. Just request a download from Bit Blot, wait 2 days and visit Plimus' support page. Of course, you should have your order number handy and, I'd imagine, use the same email address as you did with your original order and there should be no issues with the request.

I'd just like to say that I would have appreciated a clearly posted locked sticky thread with a link to Plimus' support page detailing how to re-download an order. It would have saved me some time, you know? ;-)

I just tried that to get the 1.1.1 version (still only have the 1.0.3), but since my order dates back from 2 years ago and I didnt purchase their "download warranty", Plimus are telling me that they can't reactivate my download and that if I want it, I have to buy it again   

So I guess I'll try e-mailing Alec and hope he can do something about it, otherwise it looks like I'll have to stick with 1.0.3 and forget about playing Aquaria in widescreen 

[Echolocating]

I just tried that to get the 1.1.1 version (still only have the 1.0.3), but since my order dates back from 2 years ago and I didnt purchase their "download warranty", Plimus are telling me that they can't reactivate my download and that if I want it, I have to buy it again   

So I guess I'll try e-mailing Alec and hope he can do something about it, otherwise it looks like I'll have to stick with 1.0.3 and forget about playing Aquaria in widescreen 

Alec has been gone for a while... so don't hold your breath.

That's strange about the download warranty thing. The link from this site goes right to a Plimus order page... https://www.plimus.com/jsp/buynow.jsp?contractId=1724988

Out of curiosity, I filled out some dummy information and went through to the part where you submit your credit card information with the price of the order clearly listed and there is no optional download warranty. So... I think they used to offer one, but no longer. This raises the question of how long any recent customers (like myself) can download the product again without consequence. Myself (after 3 weeks) and another customer were able to re-download the order without any problems. Hmmm.

If I were you, I'd question this whole warranty thing with them. It sounds like an old policy they used to have, but doesn't apply anymore for Aquaria purchases. Otherwise, how would a new customer buy a warranty today? I don't see how, unless it's worked into the price and is not mentioned at all? I don't recall anything that said I had a limited time for subsequent downloads. Something is fishy here... and it ain't the game.

I slay me. ;-)

[The King of Dust]

Thanks for the info Echolocating. I've done some digging on the Plimus site for info about their download warranty, but what I've found is very vague.

http://home.plimus.com/ecommerce/learning-center/increasing-sales : a page explaining what they call "high-margin add-ons" with a few details about the download warranty

http://home.plimus.com/ecommerce/tutorials/how-set-contracts : a tutorial on setting up contracts giving some more details about it.

I also found a contract which has some download warranty options available to the buyer (https://www.plimus.com/jsp/buynow.jsp?contractId=1651700 I have NO idea what Videora is, I just found the page by searching "Plimus download warranty" in google)

Taking all of this into consideration, I have to assume that either nobody who bought Aquaria has the download warranty, or every one of us has it. Either way, if others can get their download reactivated, I should be able to get mine reactivated as well. I'll give Alec another week to answer my e-mail and then try to clear things up with Plimus. If they won't budge, I guess my only choice will be to ask the pirates for help 

[Nava]

Alec is pretty busy and probably buried in unanswered emails...
Email me at chrissy at infiniteammo dot ca with your name, the email address you purchased the game with, and your reference number from the purchase. I will make sure it gets done

[The King of Dust]

Alec is pretty busy and probably buried in unanswered emails...
Email me at chrissy at infiniteammo dot ca with your name, the email address you purchased the game with, and your reference number from the purchase. I will make sure it gets done

My download got reactivated yesterday, thanks to you and Alec. I'm grateful for you help.

Problem is, the link Plimus sent me isn't working  . When I tried to click on the download link this morning, I got this message :
"Cannot download

This product is no longer available for download, this may be due to the maximum number of allowed attempts exceeded or the allotted time.
Please contact the manufacturer of the product for support."

I received the email containing the link to the download at around 5:00 PM yesterday and I clicked on it for the first time this morning at 7:00 AM, so 14 hours after receiving the link. According to Plimus support, the link expires 24 hours after being activated, or after 3 download attemps, so this doesn't make any sense.

Of course the first thing I did when I saw that it wasn't working was contact plimus support and select "Download issue" from their support page, but it seems that all they did was forward the email to Alec (admin at bitblot dot com, of all places)  and then tell me that I should give him 2 days to respond 

Seems Plimus can't take care of anything themselves  ... guess I'll wait and try the "Non-responsive vendor" option again next week, maybe now that my download has been reactivated they'll be able to help. No point in trying it during the weekend since I'm stuck with an unstable dial up connection at home.

UPDATE
Nava got my download reactivated, and I was finally able to download the 1.1.1 version   

So thank you again Nava for being far more helpful than Plimus 

And now I'm off to play Aquaria!

[psoplayer]

@Nava:
Just send an email hoping you could do the same for me. Here's hoping that someday we can import our Plimus copies into Steam (and that the Mac version will show up there too).

[irolan]

So what am I supposed to do now if I want to get the newest version, but I don't have the receipt anymore?
Sorry, I'm a bit confused.

[Nava]

So what am I supposed to do now if I want to get the newest version, but I don't have the receipt anymore?
Sorry, I'm a bit confused.

Email me at chrissy at infiniteammo dot ca with your name, the email address you bought the game with, and any other information you can provide from your original order (mailing address? phone number?). We'd prefer to have the reference number from your order but if you don't have that anymore, then providing enough other information should suffice.

[fortex]

I know it's been over a year since the last response to this thread but i have version 1.0.0 and would like to update.. is this still possible?

[IceD]

Hey there guys.

I'm not sure if anyone remembers me anymore, but I used to be one of more active users on these forums in the past. Lately I felt a little bit nostalgic and decided to dust up Aquaria and give it another go. I also remembered there was a new version out, but by the time I finished the game it wasn't available yet. It would be an awesome thing to try it out now, although I'm not sure whether anything is still available after so much time had passed.

Fortunately, I still have the original receipt of payment and it seems even the Plimus site still has it in it's DB.... though from what I skimmed through the topic, it seems there are some problems with getting a possibility to download the game again.

If anyone reads this - is there any chance I would still be able to get the latest update for Aquaria?

Thanks in advance.

[False.Genesis]

Plimus site is down for a few weeks already, not sure if they still offer the download. I heard they might cancel the contract with plimus and switch to the humble store, but there hasn't been any news in regards to that that I'm aware of.

Which version do you have right now? If you still have the installer or game data you're pretty much set up -- just use an unofficial update (see my sig) and that's it. 1.1.1 is the newest official update for windows but personally I wouldn't want to use it anymore after all the improvements that have been made to the open source version.
(I'll make a new update this evening, the current one has one particular annoying bug so you might want to wait until it's out.)

Btw: cool to see old dawgs back around here

[IceD]

Glad to see someone's still around here.

Hm... I haven't thought about it. If the game really went open source and the community is already supporting the game's further development, it shouldn't be a problem to update it from 1.0, as long as I have the original installer, right? :)

If that's the case, I'll wait for the next release :)

Ah, man. I'm so happy to know, I will be able to play Aquaria once again.

[False.Genesis]

Hm... I haven't thought about it. If the game really went open source and the community is already supporting the game's further development, it shouldn't be a problem to update it from 1.0, as long as I have the original installer, right?

Well, 1.0 is a problem, because all datafiles are moleboxed (i.e. packed into a container file, encrypted, and locked away). Version 1.1 and up can't deal with this and expect the plain files on disk. I found code for an unpacker on the net and it works, but you'd miss the improvements Alec did in the one year he worked on the 1.1 update if you just used the unpacked files (most importantly widescreen optimized maps and related graphics Derek made).

So if you still have 1.0, hop on IRC and I'll try to help you out.
(Side note: I'd be really interested to get my hands on an original 1.0 installation -- curious to see the changes that were made, and the old map system that everyone complained about)

EDIT: Hehe, there's a way to create an update that can even work with version 1.0. Hacking on it.... stay tuned
(But I'd need an 1.0 installation to test if it works when it's done)

EDIT2: Wrote a little tool that can perform the 1.0 -> 1.1.1 conversion. Now all I need is a 1.0 installer

EDIT3: Anyway, here it is: http://fg.wzff.de/pub/aquaria/stuff/AQAntiStoneAgePatch.zip -- Unpack it somewhere, run the exe, tell it which directories to use, and push the button.
No guarantees that it'll work, it was hacked together in a hurry and I have no idea what I've been doing.
I tested it on the demo version, and it was able to create a working game from it (with some textures missing that the demo doesn't have, but still. It started, and I could play the beginning).

First use this and get 1.1.1 running, then apply an opensource updatepack on top of it and you'll be perfectly up to date (I'll work on getting those out now).

[IceD]

Thanks for the help.

I already tried out your converter, but it seems to not work correctly (if at all); It only creates a folder for the new installer, and terminates after that. I'm using Windows XP with all the latest updates. Specs: C2D E6750 (2,66ghz), 2GB RAM, Geforce GTS250; there's enough space on all the drives.

I already checked out the installer, and it really seems to be one of the first builds (as in - version 1.0, from 17/12/2007). I'd be glad to help you with any possibilities to create a working version, and as long as both Alec and Derek won't have anything against it, I can leave it on my private server for you to download.

[False.Genesis]

For whoever else might need it, I've updated that tool and it works now for both the demo and the 1.0.3 version of the game (although it can only create an incomplete installation from the demo, i.e. this doesn't result in a full game - intentionally!).

Download link is the same as in my prev post: http://fg.wzff.de/pub/aquaria/stuff/AQAntiStoneAgePatch.zip

I hope noone gets disgruntled because it essentially bypasses the protection, ignores the DRM present in 1.0.x, and unpacks all the game data. I would have never been able to write the code that unpacks molebox; I just found it on the net and made it work with the full version (using the molebox key extracted from a heap memory dump).
I personally don't see a problem with this as 1.1.1 comes with all files freely accessible and without DRM.

Hope this is useful for people like IceD who still have a very old installer around and can't get Plimus to unlock their legitimate 1.1.1 download.

TL;DR Plimus is a pain in the ass.