How to Download the Latest Version: 1.1.1

[Gwyon]

Cool, I sent a mail to Plimus, very specifically asking for a reactivated download link. Let's see if I've said the right magic words for these addle-pated paper-pushers to follow through.

[xa52]

Apparently "Please reactivate my download for Aquaria.  My reference # is *****.  Thanks." are not the magic words. 

[Chibi]

Let's see if I've said the right magic words for these addle-pated paper-pushers to follow through.

I doubt somehow that the office stiffs reading the emails care. 

[Gwyon]

Apparently "Please reactivate my download for Aquaria.  My reference # is *****.  Thanks." are not the magic words. 

Don't expect an immediate response, but I did get my download link today. Make sure you put your full receipt in there. My email looked like this:

Subject: Aquaria download reactivation

Hi, I'd like to get a reactivated download link for Aquaria. Here's my receipt:

Yourawesome Name                 Order Reference Number: 12345678
                                                        Account Number: 12345678
123 Your Street                         Order Date: 07 Dec 2007
Yourtown, NC 12345
United States

Thanks!

Example details taken from the OP.

[Urieldagda]

Well that just sucks.. Since I bought the game a good while ago, I've gotten a new computer.. I saved what I needed to activate the game, but I no longer have the email I got when I purchased it... I didn't know I'd need anything more than the registration name and key (and quite frankly, never thought I'd need to submit registration information to obtain a patch.)

  

[Chibi]

That might be a problem... still, email Alec about it - he's very understanding about these things. Is there absolutely no question of salvaging the account?

[Christor]

I got the 1.1.1 version.

Here is how my mail looked like:

Topic:: Reacvtivation



Hi, I would like to reactivate my download.


Here is my payment details:

Payment Details:

Christer Johansson                       Order Reference Number: XXXXXXXX
                                                Account Number: XXXXXXXX
Adress XXXXXX                                     Order Date: 11 Mar 2008
XXXXXX
Sweden
Phone nr
MAIL


Best regards Christer Johansson.

[calebgray]

I'm very impressed with Aquaria, having beat it ages ago-- I've been waiting for this new release so I can finally play through the game again (running Gentoo Linux)... hopefully this exe is more compatible with Wine.

Thanks for your hard work team Bit Blot! I can't wait for future games from you that I can buy around Christmas as a present to my siblings/self.

[Xiagan]

... hopefully this exe is more compatible with Wine.

It is.

[iisdev]

I'd really like to see some improvement in delivering updated versions to the users that purchased the game.

I've been trying for the last week to get an updated version of the game with emails to both Alec and Plimus. With other software I can visit their website and download a patch.  I don't understand why it's necessary for this email-and-wait-for-a link solution on delivering game updates.

Version 1.1.1 is on torrent sites now.  I have legitimate license and yet it's harder for me to download a (legal) update than the (pirated) version of the game.  Seriously - that's screwed up.

[Nava]

As stated previously in this thread:

The new version of the game is DRM-free, so I can't release the EXE publicly. I imagine that you're clever enough to figure out why. There's nothing "draconian" about it, its so that we can verify that the customer in question owns the game.

Also the new version of the game has all the content exposed so that the owner of the game can peruse it, edit it, change it, etc. The new EXE will not work with the old data patch.

I agree that we don't have a nice auto-update system in place, which would make things easier, but quite frankly this is the best option we have. If you can see another option that makes sense, given all the points I've laid out here, I'd love to here it. But I'd also like to hear it presented in a respectful way.

Plimus has removed themselves from the responsibility of download re-activations, even though their FAQ says that this is something their support team offers. This basically leaves all re-activations up to Alec. I know the system is not the best, but I urge you to have some patience. On top of his generally insane work schedule, he had some hard drive problems this week as well... I'm sure he will get to your email as soon as he can

[delve]

I'll note that when I emailed Alec a week or two ago I had a reactivated download within 36 hours. On a weekend if I recall correctly, too.

[Nukaen]

I'd really like to see some improvement in delivering updated versions to the users that purchased the game.

I've been trying for the last week to get an updated version of the game with emails to both Alec and Plimus. With other software I can visit their website and download a patch.  I don't understand why it's necessary for this email-and-wait-for-a link solution on delivering game updates.

Version 1.1.1 is on torrent sites now.  I have legitimate license and yet it's harder for me to download a (legal) update than the (pirated) version of the game.  Seriously - that's screwed up.

I must say I concur with the general notion in this post. A mate of mine recently bought Aquaria, and I thought I'd give it another shot. However, I'd naturally want to update it first - at which point I hit the snag of not having direct and easy access to the game. With all due respect, this is exactly what shouldn't happen with buying stuff as digital downloads.

As for a solution, well, might I suggest you talk with Valve and make it possible for people to activate their copy there? As it doesn't doesn't have the same limitations as Plimus has with regarding to actually letting the customer getting his/her game.

[Wedge]

I doubt you could port copies bought from here over to Steam, as I'm going to assume Valve takes a larger cut of the games bought over that (which is why I always by direct from the developer when I can; see also, World of Goo).

 I can see there are lots of issues going on with getting new links, but seeing as my new computer has ATI cards, should I just be waiting for the new version?  I guess everyone who bought it will just get a new link when that happens?  And is there some kind of weird DRM that is the reason why the installer I copied off my old drive doesn't work too (could be a ton of other things too though I spose').

[Chibi]

If you experience trouble, upgrading to the next patch is extremely easy (Alec usually posts a link to a .rar download that you drag to the Aquaria folder). If the game works perfectly, I wouldn't bother (unless there's new content in the patch - e.g. artwork, features, etc.) As for the DRM - there is no DRM in the latest version. To move earlier versions from one computer to another, you need to use the message you received when you bought the game to refresh the download link. Good luck, and welcome to the forums!

BTW, admirable policy for buying games - though the Steam version is marginally more convenient, you're right about Valve's cut (though the sheer exposure Aquaria receives alone is worth it).