Introduction sequence and sound problems ...

[Narilis]

  Hello everyone, how are you on this fine day ?

  First of all, I'd like to apologize in advance, I checked the other topics to see if this issue had already been dealt with (since it doesn't appear very "exotic" to me), apparently not, but should it be the case, sorry about the double-post 

  Anyway, here's what's going on : _ when I launch the game, the "first" introduction seems to run smoothly (though a bit silently, e.g. there are only sounds, no music at all), but when I choose to Start a New Game, the first scene goes on forever (her face does get brighter, but nothing else happens, and it stays on the "bright" version until ... well, until I skip, actually  ).

                                                                   _ I can skip, which is good since I don't seem to have another option :p but once the game starts, the first words ( "As far back as I can remember, I came to this place to think') appear on the screen (I didn't turn the subtitles off), but they won't disappear, nor does the sentence go on, and I have no voice sounds whatsoever (and still no music, btw). The only sounds I get are the SFX, that seem to work perfectly (singing, swimming, everything's fine).

  I downloaded the latest drivers for my graphic and sound cards, I reinstalled the game (oh yeah, final version, not the demo version, I forgot to mention ^^) , but everything stays the same ...

  Can anybody help me ? Thanks in advance !

[seven]

Hi, I just bought the game yesterday and I have exactly the same problem as the (unanswered) parent poster:

- I hear sound effects (spell notes etc) but no music or voices. Moving the audio sliders in the options menu gives audible clicks for the effects slider but not for music or voice. No music during the intro sequence either.
- there is only one subtitle and it doesn't move to the next.
- In the new-game-startup sequence, the effect with the mermaids face and starfield + tunnel goes on forever, and I have to skip it manually.

I can play the game but once I got past the first red crystal and the switch to the dark thing, it was obvious I am missing a lot of story, and I have no idea what is going on. Also, reading the forum, it seems the music is great so I really want to fix the problems before playing further.

My setup:
- Core 2 Duo 6700
- 2 GB ram
- NVidia quadro FX 4600 (same class HW as the popular Geforce 8800 series)
- and a Hercules Fortissimo III 7.1 soundcard with the latest drivers. I tried to set "3D audio acceleration" to off, but then I do not hear even the soundeffects. Interestingly, the startup sequence part doesn't go on forever anymore and the subtitles do not show up at all, even though they're enables in the Options menu.

I would really like to have this fixed, so if you need any more information I'll gladly provide it. I'm also willing to run debug versions (with f.e. a choice of sound interface or such) if there are any.

[Alec]

What platform are you guys on, Windows?

[seven]

I'm on Windows XP professional, service pack 3.

BTW, changing screen resolution, fulscreen/windowed and vsync doesn't seem to have any influence.

[seven]

Hey, some more info:

Browsing the forum I learned about the debug.log, so I took a look at mine.

it contains a number of errors when precaching, here they are:
***Could not find texture: gfx/end
***Could not find texture: gfx/shock-hit
***Could not find texture: gfx/bar
***Could not find texture: gfx/healthbar
***Could not find texture: gfx/energyblast
***Could not find texture: gfx/shot-blue
***Could not find texture: gfx/shot-green

(inbetween, plenty of other textures can be loaded). These files indeed do not appear on disk (in the gfx folder), neither as file or as folder.

Then there are a number of fmodex errors (if this is the Fmod sound library, I guess these explain the missing music and voice)

FMODEX error: 36: Unknown error code
FMODEX error: 36: Unknown error code
FMODEX error: 36: Unknown error code
FMODEX error: 36: Unknown error code

And right after that, it says it can't find the subtitles file:

checking is playing now...
play now
Could not find subs file [titleb]

There is a titleb.ogg file in the vox folder but nothing else.
Then there is some unloading and loading of textures again, and in the avatar stuff:

Avatar 8
Could not find animation: idle
Avatar 9

Another unfound texture:
***Could not find texture: gfx/formupgrades/energyidol-charged

And then it complains about missing scripts:

cannot open scripts/maps/premap_title.lua: No such file or directory
(error loading script: scripts/maps/premap_title.lua from file [scripts/maps/premap_title.lua])
Could not find script file [scripts/maps/premap_title.lua]
setting flag [600] to 0
initAvatar

Again, this script does indeed not exist in the scripts/maps folder.
It does that again after (trying to) play some music:

playMusic: Title
playmusic end
Updating bgSfxLoop
loading map init script
cannot open scripts/maps/map_title.lua: No such file or directory
(error loading script: scripts/maps/map_title.lua from file [scripts/maps/map_title.lua])
Could not find script file [scripts/maps/map_title.lua]

And more errors happen in the naija cave:

LOADED TEXTURE FROM DISK: [no] ref: 1 idx: 700
cannot open scripts/maps/premap_naijacave.lua: No such file or directory
(error loading script: scripts/maps/premap_naijacave.lua from file [scripts/maps/premap_naijacave.lua])
Could not find script file [scripts/maps/premap_naijacave.lua]
setting flag [600] to 0
luaScriptError: jellysmall : postInit : attempt to call a nil value
luaScriptError: jellysmall : postInit : attempt to call a nil value
luaScriptError: jellysmall : postInit : attempt to call a nil value
luaScriptError: jellysmall : postInit : attempt to call a nil value
luaScriptError: jellysmall : postInit : attempt to call a nil value
luaScriptError: jellysmall : postInit : attempt to call a nil value
luaScriptError: songstalk : postInit : attempt to call a nil value
luaScriptError: songstalk : postInit : attempt to call a nil value
no sing
no sing
luaScriptError: collectiblenaijacave : postInit : attempt to call a nil value
luaScriptError: songstalk : postInit : attempt to call a nil value
luaScriptError: songstalk : postInit : attempt to call a nil value
playMusic: light

a bit later more errors:

loading map init script
luaScriptError: empty : postInit : attempt to call a nil value
phonograph : attempt to call a nil value animationKey
phonograph : attempt to call a nil value animationKey
phonograph : attempt to call a nil value animationKey
songstalk : attempt to call a nil value animationKey
songstalk : attempt to call a nil value animationKey
songstalk : attempt to call a nil value animationKey
jellysmall : attempt to call a nil value animationKey
jellysmall : attempt to call a nil value animationKey
jellysmall : attempt to call a nil value animationKey
jellysmall : attempt to call a nil value animationKey
jellysmall : attempt to call a nil value animationKey
jellysmall : attempt to call a nil value animationKey
songstalk : attempt to call a nil value animationKey
Voice: Naija_VerseCave
checking is playing now...
play now
As far back as I can remember, I came to this place to think.
SoundManager::pause
mus

Note that that single line of subtitle is continuously shown, while the camera pans into the cave, revealing Naija sitting on her rock and not moving until I press escape and skip it. The only sound is the ambient underwater sound, no voice or music.

I quit the game after checking the subtitles, so the rest of the logfiles is cleanup and some errors that happened before (could not find texture/script)

It looked like a bad install, so I re-downloaded the installer, and did an uninstall/reinstall, but the newly downloaded installer is exactly the same size as the old one ( 203,654,351 bytes ), and I keep having the exact same problems. I'm running as an administrator on my machine.

For completeness sake: while installing I clicked "no" to the question of  reusing the demo setting, since I've never installed the demo.

I hope this helps to find a solution. It looks as if the installer simply does not extract certain files on my machine?  If I need to check anything else, let me know.