So are you guys answering emails or what?

[IndieJoJo]

Hi Derek/Alec, I tried to email you twice this past Sunday and I still have yet to hear from you.

I needed a new download link / key (if applicable) to install the game on my work computer.


Here are the emails in reference:





First email
------------------


From: _______@hotmail.com
To: admin@bit-blot.com
Subject: RE: Aquaria - Full Version Order Information
Date: Sun, 9 Dec 2007 16:02:40 -0500

Ummm, Derek...  we ARE allowed to install the game on multiple computers, right?

I want to put on a copy here at work (which is actually a better machine than I use at home), and you know... SHOW IT OFF to people I work with. (I work at a game company)



Second email
------------------

From: _______@hotmail.com
To:  admin@bit-blot.com
Subject: RE: Aquaria - Full Version Order Information
Sent: Sun 12/09/07 5:01 PM


I apologize for my earlier email -  I was out late last night and battling a hangover.

I'm sorry if my earlier email was unclear and a bit harsh.

I purchased Aquaria Friday night, and it's great!  :-)

However, when I try to install the game from the download link in my confirmation email, I receive the following message:

- - - - - - - - - - -
Cannot download

This product is no longer available for download, this may be due to the maximum number of allowed attempts exceeded or the allotted time.
Please contact the manufacturer of the product for support.
- - - - - - - - - - -

I'd like to install the game on my work computer - it's a much better rig than the one I have at home and I'd love to show the game off to co-workers!

[Crizzle]

I'm sure you'll get a reply soon...especially now that you've posted.

Alec and Derek have been working hard to reply to all emails and PMs as well as patch the game and release updates. I can imagine that it's hectic for them at the moment so just give them a bit more time.

[Don Andy]

I'd like to install the game on my work computer - it's a much better rig than the one I have at home and I'd love to show the game off to co-workers!

Hah, I so want your job xD

[Alec]

Download reactivated.

[IndieJoJo]

Hah, I so want your job xD

It's not a bad gig, I'll say that much.


Thanks for the email, Alec - much appreciated!