Messages

1

Support / Re: Still no receipt / key emails

« on: December 11, 2007, 12:58:25 pm »

I agree that it's better to be safe than sorry, but what ticked me off is that they didn't even try to check whether it was legit or not. I wasn't contacted once about this in 3 days, it simply bounced back eventually. and that's after I emailed their support from my actual paypal address to clear things up.

2

Support / Re: Still no receipt / key emails

« on: December 11, 2007, 12:46:10 pm »

Well, after 3 days the payment finally bounced back. apparently having a separate contact email than my paypal address means i'm a crook!   
Anyways, I just ordered again (this time I used my paypal address as my main email) and instantly got the download link.

Thanks for the help Alec.

3

Support / Re: Still no receipt / key emails

« on: December 09, 2007, 08:19:56 pm »

Well, it's been 36 hours and I still didn't get the confirmation email. it's not in my spam folder either. when I try to log in with the order number at the plimus site, it says "This order is currently being processed, access to it using this system is not possible at this time, please try again later "
That's not possible, since I paid through a verified paypal account. it should've instantly went through.
I didn't get any replies from their support, nor from you guys at bit-blot (I sent an email your way yesterday)

Unless I can get this resolved today, i'm retracting my payment. I want to support you guys, but apparently no one wants to support me.