Messages

1

Support / Re: Problem with plimus?

« on: March 18, 2010, 05:36:45 pm »

Okay, okay... Thanks for the answers. What I'd really like is my CD, but I guess I'll wait another week or two before complaining. My internet connection at this time (unlike when I ordered) is not in very good condition and I would rather not have to download anything very large...

2

Support / Problem with plimus?

« on: March 17, 2010, 11:35:51 pm »

13 days ago I bought Aquaria, including the CD version. I received an URL for downloading the game, which I visited to make sure it worked, and was told it would take an estimated 1 and 7 days for the CD to arrive at my location. Then went to sleep because it was late here.

In the next day, I tried to download the game from the URL but was told it had "expired". I sent an e-mail to the Bit Blot admin address that was provided during the purchase (admin@bit-blot.com) No reply. A few days later, I e-mail again; Again no reply.

The CD did not arrive yet. The order is marked as 'shipped' (since March 4) in the Plimus order summary URL I received.

I'm getting a little worried and disappointed about all this. What should I do? Should I escalate the issue with Plimus? Wait longer? Is USPS this slow? Can the game be held in customs? Did anyone else have any problem like this one?